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  • Advanced Analytics
  • Data Lake
  • Cloud Connectors
  • Site Collector
  • Other
Upcoming Maintenance

[Scheduled] Maintenance Upgrade: Data Lake

  • Data Lake

Data Lake will be upgraded and unavailable during the maintenance window. Once the upgrade is complete, Data Lake will continue processing data from where it left off, including any data that was sent to the Exabeam SaaS platform during the maintenance window.

Release Notes are available at: https://docs.exabeam.com/en/data-lake/i40/exabeam-data-lake-release-notes/162066-what-s-new.html


Previous Incidents

[Resolved] Data Lake UI Unavailable

Began: Ended: Duration:
  • Data Lake

The Data Lake UI is unavailable and we are actively investigating the issue. No action is required from customer presently, we will open a support case if required. If emergency assistance is needed please feel free to raise Support Case

Data Lake UI is now available. We are continuing to monitor the situation. If you have any questions or concerns, please feel free to raise a Support Case.

[Complete] Maintenance: Cloud Connectors

Began: Ended: Duration:
  • Cloud Connectors

We will be performing maintenance on Cloud Connector. Once the maintenance is complete, Cloud Connector will continue processing data from where it left off. No action is required from customer, if you do see any issues with Cloud Connector, please raise a Support Case for further triage.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Data Lake UI Unavailable

Began: Ended: Duration:
  • Data Lake

The Data Lake UI is unavailable and we are actively investigating the issue. No action is required from customer presently, we will open a support case if required. If emergency assistance is needed please feel free to raise Support Case

Data Lake UI is now available. We are continuing to monitor the situation. If you have any questions or concerns, please feel free to raise a Support Case.

[Complete] Maintenance : OS Updates

Began: Ended: Duration:
  • Other

We will be performing maintenance on the SaaS platform during your weekly maintenance window. During this maintenance, connections utilizing the VPN connection may be unavailable; if beats agents are in-use, they may not be able to communicate to the beats management endpoint. Once the maintenance is complete, the services will be restored and available.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The scheduled maintenance is now complete.

[Resolved] Data Lake UI Unavailable

Began: Ended: Duration:
  • Data Lake

The Data Lake UI is unavailable and we are actively investigating the issue. No action is required from customer presently, we will open a support case if required. If emergency assistance is needed please feel free to raise Support Case

Data Lake UI is now available. We are continuing to monitor the situation. If you have any questions or concerns, please feel free to raise a Support Case.

[Resolved] Data Lake UI Unavailable

Began: Ended: Duration:
  • Data Lake

The Data Lake UI is unavailable and we are actively investigating the issue. No action is required from customer presently, we will open a support case if required. If emergency assistance is needed please feel free to raise Support Case

Data Lake UI is now available. We are continuing to monitor the situation. If you have any questions or concerns, please feel free to raise a Support Case.

[Resolved] Data Lake UI Unavailable

Began: Ended: Duration:
  • Data Lake

The Data Lake UI is unavailable and we are actively investigating the issue. No action is required from customer presently, we will open a support case if required. If emergency assistance is needed please feel free to raise Support Case

Data Lake UI is now available. We are continuing to monitor the situation. If you have any questions or concerns, please feel free to raise a Support Case.

[Complete] Important: Notification of Data Lake to New-Scale Migration

Began: Ended: Duration:
  • Advanced Analytics
  • Data Lake
  • Cloud Connectors

Dear LEONHARD WEISS GmbH & Co. KG,

We hope this email finds you well and thriving. We are excited to inform you about the upcoming migration of your SaaS Cloud Data Lake to our New-Scale platform, a crucial step towards enhancing your experience and capabilities.

Migration Window: Your self-service migration window is scheduled from 2024-04-29 to 2024-05-12. During this time, you will have the opportunity to initiate the migration process at your convenience.

Preparation Efforts: Our team is actively preparing your system for migration. If our preparation efforts are completed earlier than anticipated, we will provide you with access to the new system without impacting your migration window. This way, you can benefit from the new features and improvements as soon as possible.

Upgrade and Decommission: Following your migration, Advanced Analytics will be upgraded to i63 to ingest data from the New-Scale platform.You will receive a notification seven days before the upgrade occurs, ensuring a smooth transition and uninterrupted service. After upgrading to Advanced Analytics i63, your current SaaS Cloud Data Lake will be decommissioned after another 7 day notice, as it will no longer feed data into the platform. Instead, ingestion and parsing will now be unified across all applications and managed via the Log Stream application. We are committed to making this process as seamless as possible for you. Please visit our community to prepare and learn more about migrating to our New-Scale platform.

Thank you for being part of our journey towards enhanced system performance and efficiency. If you have any questions, please create a case via our customer community.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Complete] Nextgen Site Collector Status Page Deprecation

Began: Ended: Duration:
  • Site Collector

Nextgen Site Collector status page notifications will be deprecated starting April 24, 2024. You will no longer receive status page notifications from Nextgen Site Collector when your AA is version i63+ and your site collector is upgraded to version 1.18.0 or higher. This is part of an ongoing effort to deprecate legacy SaaS infrastructure and support migration to the New-Scale platform. Legacy Site Collector is not affected by this change and will continue notifying the status page. During site collector upgrade, you may receive a false positive status page notification about the site collector, this can be safely ignored. If you have any questions, please contact Exabeam Support.

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

Notices older than 24 hours are automatically closed. If you are experiencing issues, please contact support.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 7 days.